Frequently Asked Questions
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- After Sales Questions
- Air Conditioning Questions
- Commercial HVAC Questions
- Installation Questions
- Pre-Sales Questions
- Servicing & Maintenance Questions
What happens if my air conditioning system breaks down?
We offer a rapid-response call-out service. If something goes wrong, our qualified engineers will be there to get your system up and running as quickly as possible.
What happens if my system malfunctions outside of regular business hours?
We provide a fast-response call-out service, including after-hours support, to ensure your business experiences minimal downtime if something goes wrong with the system.
What Heating & Cooling Services Do Best Air Commercial & Domestic Ltd Offer?
We offer different services based upon your own individual needs. Please contact us to see how we can help you.
What if I have a specific installation requirement?
At Best Air Commercial & Domestic Ltd, we understand that every space is unique. If you have specific installation requirements, such as placement preferences or aesthetic concerns, our team will work with you to accommodate your needs. Our goal is to ensure your new system not only works perfectly but also integrates seamlessly into your space.
Please check out our case studies, you will be able to see some examples of specific requirements we have installed with 100% client satisfaction
What is the cost of servicing and maintaining a commercial air conditioning system?
Our maintenance plans are tailored to the size of your system and the complexity of your building. We offer regular servicing options to ensure your system runs efficiently and help prevent costly breakdowns.
What kind of aftercare and support do you offer post-installation?
At Best Air Commercial & Domestic Ltd, we’re committed to long-term support. After installation, we provide a thorough walkthrough of how to use your new system. Additionally, we offer maintenance services to ensure your system continues to run efficiently. If you ever encounter any issues, our team is just a phone call away to assist you with troubleshooting or repairs.
What should I do if my system is short-cycling (turning on and off frequently)?
Short-cycling could be due to a variety of issues, such as an oversized unit, a malfunctioning thermostat, or low refrigerant. Frequent cycling increases wear and tear on the system and reduces efficiency, so it’s important to have it inspected as soon as possible.
What should I do if there is water leaking from my air conditioning unit?
Water leakage can happen if the condensate drain is blocked or if there’s an issue with the refrigerant. Turn off the system and contact us for a professional inspection to avoid any further damage.
What types of air conditioning systems do you offer for commercial buildings?
We offer a range of systems, including split systems, ducted systems, and multi-split systems, tailored to suit the size and complexity of your business environment. During our consultation, we’ll assess your building’s needs and recommend the most suitable option.
Why is my air conditioning system blowing warm air?
If your system is blowing warm air, it could be due to a variety of reasons such as low refrigerant levels, a dirty filter, or a malfunctioning thermostat. Check your filters and thermostat settings first, and if the problem persists, give us a call for a professional diagnosis.